Something Isn't Working Right
The #1 reason that some of the theme features do not work is due to plugin conflicts. I can’t stress enough that ruling out a plugin conflict should be your first step in troubleshooting any issue.
To resolve a plugin conflict for your theme, you’ll want to:
- Deactivate ALL plugins that were not specifically recommended with the theme at the same time (you shouldn't lose your plugin settings but you should backup your website just in case)
- Then, flush your cache and visit your site to see if the issue resolves
- If the issue is resolved, then you can begin to reactivate your plugins one by one to see which one is causing the issue