Kadence - Demo Content Failed to Import
Missing style.css stylesheet error
If you're seeing this error, it's because the wrong folder is being uploaded. You need to unzip the main folder that has UNZIP in the name first (i.e. UNZIP-parker.zip) Then, inside of this folder, you'll find the theme file that you need to upload (i.e. parker.zip) Do NOT unzip this theme file.
Demo content import not working / Site doesn't look like the demo
It's completely normal for the demo import process to take up to 5-10 minutes to fully complete. The import process is much faster on higher quality hosts, and is much slower (and may even fail completely) on lower quality shared hosts.
If you're having issues where the import is stuck after 10 minutes, you're seeing an error message, or if the demo content is not importing all of the way (i.e. pages are missing), here's how you can fix it:
- Simply refresh the page and run the import again. Sometimes it just takes a couple of tries!
- If the issue persists, deactivate all plugins on your site, apart from any plugins that are related to Kadence (i.e. Kadence AI Starter Templates and Kadence Blocks) and then run the import again.
- If the demo content still doesn't import, please reach out to your website host and tell them: "I am having issues importing demo content on my WordPress website. Please increase my WordPress memory limit to 512M and the post_max_size to 1000M." After these changes are made, run the import again.
If you continue to have trouble with the import and getting your site to look like the demo, please reach out for help!
Bluehost Websites
Bluehost sites disproportionately struggle to import the demo content compared to other hosts. If the above steps do not help, please reach out to Bluehost support and tell them to: "Increase my WordPress memory limit to 512M and the post_max_size to 1000M." Once completed, try the import again.
If the demo content still does not import, reach out to Bluehost support again and tell them to "Disable Cloudflare on my website." You can enable Cloudflare again once the demo content has imported.
Still having issues?
- Check your PHP – It's important to make sure you're running on PHP version 8.0 or 8.1. See: how to check your PHP version
- "500" Errors – See: Getting 500 Error from Kadence
- If you continue to have trouble with the import and getting your site to look like the demo, please reach out to me for help!