HOW TO USE THIS SUPPORT SITE!
On this support site, you will find your theme documentation guides, WordPress tutorials, Kadence tutorials, + more! Here's how to use this support site:
01. Kadence & Genesis Tutorials
If you purchased a Kadence child theme, you'll want to click on the "Kadence Tutorials" collection on the homepage or in the top navigation menu. This will open the collection of articles for Kadence child themes. In here, you will find the following categories:
- Getting Started (installing your theme, importing demo content, etc)
- Customizing (customizer & theme customizations)
- Blocks & Editing Pages
- How-Tos
- Troubleshooting & Errors (common issues and how to solve them)
If you purchased a Genesis child theme, you'll want to click on the "Genesis Tutorials" collection on the homepage. This will open the collection of articles for Kadence child themes. In here, you will find the following categories:
- Getting Started (installing your theme, importing demo content, etc)
- How-Tos
- Page Tutorials
- Troubleshooting & Errors (common issues and how to solve them)
02. Theme-Specific Documentation
Each Hearten Made theme also has its very own Theme Documentation! You'll want to check out the tutorials for your specific theme. You can find your theme's documentation on the homepage:
WordPress Tutorials
The WordPress Tutorials section of the support site is full of helpful tutorials for WordPress, plugins, etc. If you're new to WordPress, I recommend checking these out!
Under "Categories" on the left side of the WordPress Tutorials page, you'll have these categories you can browse through:
Search tool
If you have trouble finding what you're looking for, just go back to the support homepage and use the search bar to find what you're looking for, or use the support button on the bottom right-hand side of the site. You can type in a question or search terms.
Submitting a Support Ticket
If you still can't find what you're looking for and you've gone through the Theme Documentation, WordPress Tutorial collections, and used the search tool, I'm happy to help you! You can submit a support ticket here. Please be as detailed as possible when submitting your support ticket. Thank you!